Responsible Gaming

Recognizing Problem Gambling

Gambling becomes a problem when it interferes with your daily life, finances, relationships, or mental health. abutog encourages all members to be aware of the warning signs of problem gambling and to seek help if you recognize any of the following behaviors in yourself:

• Spending more money or time on gambling than you can afford
• Chasing losses by betting more to recover previous losses
• Borrowing money or selling possessions to fund gambling activity
• Lying to family or friends about the extent of your gambling
• Feeling guilty, anxious, or depressed about your gambling habits
• Neglecting work, school, or family responsibilities to gamble
• Using gambling as an escape from stress, anxiety, or other problems
• Being unable to stop or reduce gambling despite wanting to

If you identify with one or more of these signs, it is important to take action now. Problem gambling is a recognized behavioral health condition, and support is available.

How to Set Limits on Your abutog Account

abutog makes it easy to set responsible gaming limits directly from your account dashboard. Follow these steps to activate deposit limits, loss limits, or self-exclusion:

• Log in to your abutog account and navigate to the Account Settings section.
• Select "Responsible Gaming Tools" from the menu.
• Choose the limit type you wish to set: Deposit Limit, Loss Limit, Session Time Alert, Time-Out, or Self-Exclusion.
• Enter your desired limit amount or duration and confirm your selection.
• Save your settings. Limits take effect immediately, though increases may be subject to a 24-hour delay to allow for reconsideration.

Once a limit is in place, you will not be able to exceed it until the period resets or the cooling-off period expires. If you need assistance setting limits, our 24/7 support team is available via live chat.

Self-Exclusion: Taking a Break

Self-exclusion is a powerful tool for members who need to take a complete break from gambling. When you self-exclude, your abutog account is immediately locked for the duration you specify, and you will not be able to log in, deposit funds, or place bets during that period. Self-exclusion options include:

• Short-term exclusion: 24 hours, 48 hours, 7 days, or 30 days
• Long-term exclusion: 3 months, 6 months, or 12 months
• Permanent self-exclusion: Indefinite account closure with no option to reopen

Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period. Any pending withdrawals will be processed, and bonus balances will be forfeited. If you attempt to create a new account during self-exclusion, the new account will be closed and any funds forfeited.

Important: Self-exclusion on abutog does not automatically extend to other gambling platforms. If you feel you need comprehensive protection, we recommend registering with national self-exclusion programs or contacting gambling support organizations for multi-platform exclusion.

Underage Gambling Prevention (21+ Only)

abutog strictly prohibits anyone under the age of 21 from opening an account or placing bets on our platform. Indonesian law sets the legal gambling age at 21, and we enforce this requirement rigorously through:

• Age verification during registration: All members must provide a valid date of birth when creating an account.
• KYC identity checks: Before processing withdrawals, we verify your age using your Indonesian National Identity Card (KTP).
• Account monitoring: Accounts suspected of being operated by minors are immediately suspended and investigated.
• Parental controls: We encourage parents to use device-level parental controls and internet filters to prevent minors from accessing gambling sites.

If you believe a minor has created an account on abutog, please contact our support team immediately so we can take appropriate action.